Legal notice
1. Introduction
Welcome to Bellaoris. By accessing or using www.bellaoris.com, including any related webpages, products, features, or services, you agree to be bound by these Legal Terms & Conditions together with our Privacy Policy, Terms of Service, Shipping Policy, Return & Refund Policy, and any additional policies published on our website.
If you do not agree with these Legal Terms & Conditions, you should immediately discontinue using our website and services.
2. Eligibility and Website Use
By accessing the Bellaoris website, you confirm that you have the legal capacity to enter into binding agreements under the laws applicable in your country or jurisdiction.
You agree to use this website only for lawful purposes and in accordance with all applicable local, national, and international laws and regulations.
You must not use the website in any manner that could damage, disable, overload, interfere with, or negatively affect the operation of Bellaoris or the experience of other users.
3. Intellectual Property
Unless expressly stated otherwise, all content available on the Bellaoris website—including product descriptions, text, graphics, photographs, videos, logos, icons, layouts, website design, software, branding, and other materials—is owned by Bellaoris or its licensors and is protected by applicable copyright, trademark, database, and intellectual property laws.
You may not copy, reproduce, republish, modify, distribute, display, transmit, create derivative works from, or commercially exploit any website content without obtaining prior written permission from Bellaoris.
4. Product Information and Availability
Bellaoris makes reasonable efforts to ensure that product descriptions, photographs, sizing information, colours, pricing, fabric details, availability, and other information displayed on our website are accurate and regularly updated.
However, occasional errors, omissions, pricing inaccuracies, temporary stock differences, or typographical mistakes may occur.
We reserve the right, where permitted by applicable law, to correct errors, modify information, adjust prices, discontinue products, limit quantities, or cancel orders affected by obvious inaccuracies.
Actual colours and appearance may vary slightly due to monitor settings, screen technology, photography, lighting conditions, or natural differences between production batches.
5. Orders and Payments
By placing an order with Bellaoris, you confirm that:
- All information submitted during checkout is accurate, complete, and current.
- You are authorised to use the selected payment method.
- Your purchase is made for lawful purposes.
- You have reviewed the product description, sizing information, pricing, and delivery details before placing your order.
Bellaoris reserves the right to refuse, limit, suspend, or cancel any order where we reasonably believe that:
- Fraudulent or suspicious activity has occurred.
- Payment authorisation cannot be completed.
- A pricing, inventory, or technical error exists.
- The product is unavailable.
- The order violates these Legal Terms or applicable law.
Payments are processed securely through trusted third-party payment providers using encrypted technology. Bellaoris does not store complete payment card information.
Unless otherwise stated, all prices displayed on the website are shown in Euro (€) and include applicable VAT where required by law.
6. Accepted Payment Methods
Bellaoris accepts major credit cards, debit cards, digital wallets, and other secure payment methods available during checkout.
Available payment methods may differ depending on your country, region, device, or payment provider availability.
7. Shipping and Delivery
Information relating to order processing, shipping costs, estimated delivery times, available destinations, shipment tracking, customs procedures, and delivery conditions is provided in our Shipping Policy.
Estimated delivery times are provided for guidance only and cannot be guaranteed.
Bellaoris is not responsible for delays caused by customs inspections, transportation disruptions, severe weather, public holidays, courier operations, government actions, or other circumstances beyond our reasonable control.
8. Returns, Refunds, and EU Right of Withdrawal
Returns, refunds, exchanges, cancellations, and our voluntary 60-day satisfaction guarantee are governed by our Return & Refund Policy.
If you are a consumer residing within the European Union, you may also benefit from the statutory 14-day right of withdrawal under applicable consumer protection legislation.
Where available, you may submit an electronic withdrawal request by selecting the "Withdraw from Contract" option within your customer account or order details page.
Following submission, Bellaoris will provide an acknowledgement confirming receipt of your withdrawal request.
Our commercial return guarantee is provided in addition to, and does not replace or restrict, any mandatory consumer rights available under applicable law.
9. Prohibited Activities
You agree not to:
- Use the website for unlawful, fraudulent, or deceptive purposes.
- Attempt to gain unauthorised access to Bellaoris systems, servers, databases, or customer accounts.
- Upload viruses, malware, ransomware, or other harmful software.
- Interfere with the security, stability, or functionality of the website.
- Scrape, copy, reproduce, distribute, or commercially exploit website content without permission.
- Use automated systems to interfere with normal website operation.
- Impersonate another person or organisation.
- Engage in any activity that may damage Bellaoris or negatively affect other users.
10. Third-Party Services
Bellaoris may rely on independent third-party providers, including payment processors, shipping companies, hosting providers, cloud services, analytics platforms, customer support providers, marketing tools, and other business partners.
These providers operate under their own legal terms and privacy policies.
Although we work with reputable providers, Bellaoris is not responsible for interruptions, delays, security incidents, or losses arising directly from third-party services beyond our reasonable control.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Bellaoris shall not be liable for indirect, incidental, consequential, exemplary, special, or punitive damages arising from the use of our website, products, or services.
Nothing in these Legal Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including mandatory consumer rights.
Where liability cannot legally be excluded, Bellaoris' total liability shall not exceed the amount actually paid by the customer for the relevant order.
12. Force Majeure
Bellaoris shall not be responsible for delays or failures resulting from events beyond our reasonable control, including natural disasters, pandemics, severe weather, transportation interruptions, internet outages, cyberattacks, government actions, customs restrictions, labour disputes, armed conflicts, civil unrest, or other force majeure events.
13. Privacy and Personal Information
Your use of the Bellaoris website is also governed by our Privacy Policy, which explains how we collect, process, store, protect, and use personal information.
By continuing to use our website, you acknowledge that your personal information will be processed in accordance with that Privacy Policy.
14. Electronic Communications
By communicating with Bellaoris electronically, creating an account, or placing an order, you agree to receive electronic communications from us.
These communications may include order confirmations, invoices, payment confirmations, shipping notifications, customer support replies, refund updates, withdrawal acknowledgements, legal notices, and other messages relating to your purchases or account.
15. Severability
If any provision of these Legal Terms & Conditions is found to be unlawful, invalid, or unenforceable, that provision shall be interpreted to the maximum extent permitted by law or removed where necessary.
The remaining provisions shall continue in full force and effect.
16. Governing Law
These Legal Terms & Conditions are governed by and interpreted according to the laws of Italy.
This choice of governing law does not limit any mandatory consumer protection rights available under the laws of your country of residence where such protections apply.
17. Changes to These Legal Terms
Bellaoris may revise these Legal Terms & Conditions from time to time to reflect changes in legal requirements, business operations, website functionality, or company policies.
The latest version will always be published on this page. Continued use of the Bellaoris website after changes become effective constitutes acceptance of the updated Legal Terms unless applicable law requires otherwise.
18. Contact Information
If you have questions regarding these Legal Terms & Conditions or your legal relationship with Bellaoris, please contact us using the details below.
Store: Bellaoris
Business Owner: Candida Gianino
Address: Via per Salvarosa 4, 31033 Castelfranco Veneto, Treviso, Italy
Email: contact@bellaoris.com
Phone: +39 366627659